Shipping & Returns

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Deliveries are made within Germany and several EU-Countries including Switzerland and Great Brittian.
Dispatch shall not be made to the German Islands (except Rügen).

Dispatch costs (inclusive of legally applicable VAT):
 

country costs  
  <= 2 kg incl. Tracking-Nr. (ca. <6 Pfl.) > 2kg incl. Tracking-Nr. (ca. ab 6 Pfl.)
Germany 6.99 € 9.99 €
EU-Countries 9.99 € 19.99 €
Schweiz, Großbrittannien 35.00 € 35.00 €


Delivery periods

Unless any other period is specified in the item description, the product is delivered in Germany within 3 - 4 days, in case of foreign deliveries, within 4 - 7 days after the order confirmation (in case an advance payment has been agreed upon, after the payment authorisation).
Please note that deliveries are not made on Sundays and other holidays.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.